Terms and Conditions myrspin — Complete Platform User Guide

1Terms Acceptance

Welcome to myrspin. This website is operated by myrspin and provides online entertainment services to users in Malaysia. By accessing or using any part of the myrspin platform — whether via website, mobile app, or any other digital channel we provide — you confirm that you have read, understood, and agreed to be bound by all terms and conditions set out in this document.

These terms and conditions, together with the Privacy Policy and any additional guidelines or rules published on our platform, form the entire agreement between you ("User") and myrspin ("Platform"). In the event of any conflict between these documents, these terms and conditions shall prevail.

2User Eligibility

To use the myrspin platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old or the minimum legal age required by the laws of your region, whichever is higher.
• Have full legal capacity to enter into a legally binding agreement.
• Not residing in any country or region where the use of such services is prohibited or restricted by local law.
• Not currently enrolled in any self-exclusion program that you personally applied for.
• Use your own personal funds obtained through lawful means for all transactions on this platform.

Myrspin takes the protection of minors seriously. If you suspect that a minor has accessed this platform, please contact us immediately through our customer support channels.

3Account Registration

Each user is only permitted to register one (1) account only on the myrspin platform. Opening multiple accounts — whether under the same name, a different phone number, a different email, or any other identity — is strictly prohibited and may result in the closure of all associated accounts.

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include:

• Full name as per valid identity card or passport
• Exact date of birth
• An active and reachable email address
• Valid Malaysia phone number
• A strong and unique password

An identity verification (KYC) process will be carried out before your first withdrawal is processed. Documents that may be requested include a copy of your identity card, bank statement, or recent utility bill. This process is a standard security measure that protects you from fraud and identity theft.

4Deposits & Withdrawals

Myrspin supports a wide range of payment methods popular among Malaysian users, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and selected cryptocurrencies. All transactions are processed in Malaysian Ringgit (MYR) unless otherwise stated.

Deposit: The minimum deposit is RM10. myrspin does not charge any fees for deposit transactions, though your bank or payment provider may apply their own charges. Funds are typically credited to your account within minutes.

Withdrawal: The minimum withdrawal is RM30. All withdrawal requests are processed within 15–30 minutes after identity verification is complete. myrspin does not charge any hidden fees for withdrawals.

• Withdrawals can only be made to a bank account or e-wallet registered in your own name.
• Myrspin reserves the right to request additional verification for large withdrawal amounts.
• Deposited funds must be wagered at least once before a withdrawal can be made, except in certain circumstances approved by management.
• Myrspin reserves the right to suspend or reject withdrawals suspected of being linked to fraudulent activity or money laundering.

5Bonuses & Promotions

Myrspin offers a wide range of bonuses and promotions to members, including welcome bonuses, reload bonuses, weekly cashback, and a VIP loyalty program. Each promotion is subject to specific terms and conditions published alongside the respective offer.

General terms applicable to all myrspin bonuses:

• Each promotion may only be claimed once per user, per account, per household, per device, and per IP address, unless otherwise stated.
• All bonuses are subject to wagering requirements (rollover) as clearly stated in the relevant promotion terms.
• Myrspin reserves the right to void any bonus obtained through dishonest means, including the use of multiple accounts or promotion abuse.
• Bonuses cannot be directly converted to cash unless all rollover requirements have been fully met.
• Myrspin reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

6Game Rules

All games available on the myrspin platform — including online slots, Live Casino, Sports Betting, Fish Shooting Games, and others — operate using a Random Number Generator (RNG) certified by an independent third party. This ensures every game outcome is random, fair, and cannot be manipulated by any party.

• All game outcomes are final once settled and cannot be disputed on the basis of technical issues occurring on the user's end.
• Any disruption or disconnection during an active game session is the user's responsibility. myrspin will ensure correct credits are applied based on server records.
• The use of bots, automation software, algorithms, or any other unauthorized method to gain an advantage in games is strictly prohibited.
• Myrspin reserves the right to void winnings obtained through exploitation of technical bugs or system vulnerabilities.
• Live Casino games are subject to additional rules imposed by the respective software provider.

7Player Responsibility

As a myrspin platform user, you are fully responsible for:

• Ensure that all information you provide is accurate and up to date at all times.
• Use this platform solely for personal entertainment and not as a primary source of income.
• Understand that gambling involves the risk of losing money and that you play at your own risk.
• Comply with all laws and regulations applicable in your region regarding online gambling.
• Avoid playing when emotionally unstable, or under the influence of alcohol or prohibited substances.
• Set personal spending limits and stick to them.

Myrspin strongly encourages responsible gambling. We provide daily, weekly, and monthly betting limit management tools, as well as temporary or permanent self-exclusion options for players who need them. For more information, please visit the Responsible Gaming us.

8Account Security

Your account security is a shared responsibility between you and myrspin. Our platform protects your data with 256-bit SSL encryption, two-factor authentication (2FA), and an AI-based fraud detection system operating 24 hours a day.

On your part, you are required to:

• Use a strong and unique password that is not shared with any other account.
• Not sharing your login credentials with anyone, including family members.
• Promptly report any suspicious activity or unauthorised access to your account.
• Ensure that the device you use to access myrspin is free from malware or viruses.
• Log out of your account after each session, especially on shared devices.

9Account Closure

Myrspin reserves the right to immediately suspend or close a user account without prior notice if:

• There is confirmed evidence or strong suspicion that the user is under 18 years of age.
• User found to be operating or associated with multiple accounts.
• User is involved in fraudulent activity, collusion, or money laundering.
• User exploits system bugs or technical vulnerabilities for unfair advantage.
• User threatens, harasses, or behaves rudely toward staff or other users.
• A directive has been received from the relevant legal authority.

Users may also close their own account at any time by contacting our customer support team. Valid balances will be processed for withdrawal once all security checks are completed.

10Liability Limits

To the extent permitted by applicable law, myrspin shall not be liable for:

• Any indirect, consequential, special, or punitive losses arising from the use of or inability to use the platform.
• Service disruptions caused by system maintenance, network outages, or circumstances beyond our control.
• Losses arising from unauthorised access to your account due to negligence on your part.
• Inaccuracies or omissions in information provided by third parties on our platform.

In all circumstances, the maximum total liability of myrspin to you shall not exceed the net deposit amount you made in the 30 days preceding the claim.

11Intellectual Property

All content on the myrspin platform — including but not limited to logos, trademarks, designs, graphics, text, software code, and user interfaces — is the exclusive property of myrspin or our licensors and is protected by applicable copyright and intellectual property laws.

• You are not permitted to copy, distribute, modify, republish, or exploit any part of the platform's content without prior written consent from myrspin.
• Using the myrspin name, logo, or trademarks for commercial purposes without authorization is strictly prohibited.
• Any violation of these intellectual property rights may result in civil and criminal legal action.

12Terms Amendment

Myrspin reserves the right to modify, update, or improve these terms and conditions at any time at our sole discretion. Any material changes will be communicated to registered users via email or in-platform notification at least 7 days before taking effect.

Continued use of the myrspin platform after the effective date of any amendment constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of the latest terms applicable to you.

Effective date: 1 January 2026. Version: 3.2